Support & repair service
OUR SERVICES AT A GLANCE:
- Email and phone support
- Firmware updates
- Repair and replacement of components
- Final function test
Please note the following information:
- Returns must always be registered via our return form below
- Free of charge are: Cost estimates, scrapping of defective devices, returns (within Germany in case of warranty)
- Only devices purchased from Solectric GmbH can be returned
- If the product was not purchased from Solectric GmbH, please contact the responsible warranty provider in advance in the case of a warranty claim
Would you like to get in touch with us?
Address: Ubstadter Str. 27, 76698 Ubstadt
Service times: Mon. – Fri., 08:00 – 17:00
The Solectric Service team looks forward to receiving your order and thanks you for your continued trust in us!